Etiquette
Yu Spa strives to provide a clean, safe, and relaxing environment for our guests therefore we ask everyone to be aware of the following policies
Alcohol and drugs are prohibited inside and on the grounds of Yu Spa. We reserve the right to refuse entry to anyone visibly under the influence of alcohol or drugs.
Smoking is prohibited inside the building. Smoking is permitted outside at least 20 feet from any doors.
Indecent, abusive or offensive behavior is prohibited.
Certain medical conditions (such as but not limited to: pregnancy, recent surgery, cancer, high or low blood pressure, heart disease, chronic allergies, certain skin diseases or sensitivities, chronic asthma) may not be compatible with certain spa treatments including, but not limited to, sauna, hot/cold tub, steam rooms and massage/body scrub treatments. Some medications may cause serious complications in high temperature and/or high humidity environments in the spa. It is your responsibility to discuss any concerns you may have with your medical provider before entering the spa or receiving any spa services or treatments including massage, and to notify Yu Spa at booking.
The risk of slips, falls and burns are hazards that may be present at the spa. Please use the spa facilities with caution at all times.
Clothing, including bathing suits, is not allowed inside the wet sauna areas. Towels are available for the saunas and walking around the shower/sauna areas but not allowed inside the tubs.
Showering is required before use of the hot and cold tubs, saunas, or receiving body scrubs.
Hair dyes, personal oils and clay masks are prohibited.
Cell phones and cameras are prohibited in the locker areas and wet shower/sauna areas.
Personal clothing is not allowed inside the common areas. A uniform will be provided with jjimjilbang admission, which is required in the common areas.
Footwear is not allowed inside Yu Spa beyond the lobby.
Outside food and drink (except water) are prohibited. Glass bottles are prohibited.
Body scrubbing inside the saunas is prohibited.
The common areas are quiet areas. Please be respectful of other guests and keep noise to a minimum.
Unsupervised use of the spa by minors is prohibited. Minors under 13 years of age are not permitted to enter the spa. Minors age 13 or older may use the spa only if accompanied by a same gender parent or legal guardian.
The entire fee for the spa service/treatment will be charged for cancellation of any spa service/treatment, including a massage, after receiving the service/treatment for ten (10) minutes.
Yu Spa is not responsible for lost items. A locker is provided for personal items, however it is not recommended to bring valuables into the spa. Lost items will be held for 30 days, except soiled or perishable items which will be discarded immediately.
Animals, except trained service animals, are prohibited.